3 tips to help turn awkward cost convos into more conversions.
You treat a lot of patients every day, ranging from procedures for skin conditions to cosmetic tweaks and product purchases. While they might be there for different reasons, chances are they are all wondering the same thing: “How much will this cost me?”
When you accept the CareCredit health and wellness credit card, you may have the perfect response.
Bring more confidence to cost convos.
We get it; talking about cost can be awkward. But it’s an important part of getting to the solution and helping patients move forward. Here are three strategies from CareCredit’s Cost Convo Tips resource that can help bring more clarity, comfort and confidence to every financial discussion:
1. Lead with payment solutions
Tell patients about available financing options at the first point-of-contact. This can help them move forward faster and proactively ease their cost concerns.
2. Don’t let cost be a barrier
Sharing payment solutions like the CareCredit credit card or in-house payment solutions with every patient—even when they don’t ask—can help patients overcome cost barriers.
3. Follow up and follow through
If the patient needs more time to think about the treatment plan, be empathetic and share resources that provide further insight for them to mull over as they make their decision.
Help turn uncomfortable conversations into confident decisions.
When the topic of cost comes up, be prepared with the right tools, resources and talking points to help your patients make the best decision for their care and budget. With CareCredit, you get all the materials you need to have more productive discussions about cost and help empower more care.
Already enrolled? Visit this link to get the full Cost Convo Tips.
Not yet enrolled? Start accepting CareCredit with no cost to enroll. Click here or call 866-247-3049 to get started.
*Subject to credit approval.
